Targeting Better Customer Service
Smart users of CEMS find new applications for data that can enhance service
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Search Results for: icu medical
Action Has Its Rewards
Not satisfied with the status quo, the Community Health team took on the state to create a better way
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Transparency in Medical Equipment Pricing
Ismael Cordero There is a movement in the United States toward consumer-driven health care—health plans in which individuals have a personal health account from which they pay medical expenses directly. An anticipated important by-product of consumer-driven health care is that the quality of health care will improve and its cost will decrease as patients begin […]
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Solving System Crashes
Our article in the November issue of 24×7 presented a case report of a system failure that illustrates a growing concern—the hazards associated with the integration of biomedical technologies into information systems. We described how an ECG archiving system crash—possibly initiated by a virus attack and exacerbated by several organizational and technical vulnerabilities-propagated into a […]
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Incident/Untoward Event Investigation
Incident/Untoward Event Investigation is one of the areas of the CCE examination under the topic of “Risk Management & Safety.” For a complete list of CCE Examination topics, see the new 2008 Candidate Handbook for CE certification availa
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