Atrium Health and Best Buy Health are partnering for the development of new hospital-at-home offerings designed to enhance the patient experience of receiving hospital-level care in the home. The goal of the partnership is to enable providers to deliver high-quality care to patients in the comfort of their own homes, while helping reduce emotional and financial burdens on patients and caregivers, according to the companies.
This partnership will harness Atrium Health’s position in telemedicine, including its hospital-at-home program, aligning it with Best Buy Health’s existing resources and capabilities. Through the partnership, both organizations aim to address patient education and to help enable technology in the home with the help of specially trained Geek Squad Agents to assist with logistics and technical support.
“We knew Atrium Health was the right partner to help tackle the unique challenges within the care at home experience,” says Deborah Di Sanzo, president of Best Buy Health. “We’re excited to leverage our expertise in omnichannel, supply chain, Caring Center support and services, in-home support and our ability to connect patients and providers through Current Health’s care at home platform. Those strengths, combined with Atrium Health’s extensive clinical expertise and deep experience leading in virtual care, will help us improve and enable care in the home for everyone.”
Atrium Health launched its hospital-at-home program as a means to address patient surges during the early stages of the COVID pandemic. Atrium Health has since evolved the program to be able to care for such conditions as cardiac, COPD, pneumonia, asthma, various infections, and other medical and post-operative conditions.
“Our partnership with Best Buy Health will help change the lives of our patients and consumers, giving them access to the tools and experiences they need to receive care in the comfort of their own home,” says Rasu Shrestha, MD, MBA, chief innovation and commercialization officer at Advocate Health, of which Atrium Health is a part. “Our surveys show high levels of patient satisfaction for our hospital at home experience and the use of virtual care is a valuable tool in our efforts to eradicate both economic and geographic disparities in accessing health care services. Together with Best Buy Health, we will combine our strengths to provide better outcomes and equitable access for patients who will receive their care in the home. This will also allow for a more successful and seamless process for the providers caring for them.”
Best Buy’s care-at-home platform, Current Health, was added to the company’s portfolio in 2021 and brings together remote patient monitoring, telehealth, and patient engagement into a single solution for healthcare providers.
Featured image: Atrium Health community paramedic John Turner consults with patient Derrell Hollifield at Hollifield’s Shelby, North Carolina, home. Atrium Health and Best Buy Health are teaming up to enhance the health system’s capabilities to provide hospital-quality care in patients’ homes using community paramedics, virtual visits with doctors and advanced wearable technology to monitor vital signs. Photo: Business Wire
