The company is offering flexible service models, from on-demand support to full-service programs, as more care shifts outside hospitals.
Trimedx is expanding its clinical engineering services to ambulatory surgery centers, bringing its clinical asset expertise, technology, and service capabilities to a growing segment of the healthcare market.
As more care moves beyond hospitals, surgery centers need reliable medical equipment and flexible support suited to their operating environment. The services are designed to help keep clinical assets safe, compliant, and ready for patient care, according to the company.
“Ambulatory surgery centers play an increasingly important role in how care is delivered, and their clinical assets must perform reliably in environments where efficiency, access, and patient schedules are closely connected,” says Ted Dunham, chief commercial officer of Trimedx, in a release. “Our flexible approach gives [ambulatory surgery center] leaders the ability to choose the support they need today while creating a path to strengthen performance as their organizations grow.”
Service Models and Add-Ons
Surgery centers can choose from on-demand time-and-materials service, preventative maintenance, labor-only, and full-service programs. Depending on the model, services may include preventative and corrective maintenance, regulatory documentation, equipment inventory visibility, local technical resources, program leadership, and clinical asset planning.
Centers also can add capital planning, recall and alert management, and accreditation support. Additional options include clinical asset management services powered by TMX Optimize and cybersecurity services powered by TMX Protect. Trimedx says these capabilities provide greater visibility and support across the clinical asset lifecycle, and let each organization build a service model around its operational priorities.
The services are supported by TMX Maintain, part of TMX, the company’s performance intelligence platform for clinical assets. TMX Maintain combines equipment service history, maintenance workflows, and technical guidance to help technicians keep critical equipment operating. Platform capabilities align with the service model a center selects.
Reported Performance Gains
Local technicians and engineers, backed by regional and national resources, would address immediate service needs and provide access to broader clinical asset expertise and technology-enabled insights, according to the company.
Trimedx reports that, in ambulatory care settings, this approach results in up to 62% faster response times than the current service provider, a 40% improvement in equipment availability, and a 34% longer useful life for existing clinical assets. A three- to four-day service response often becomes same-day, the company says.
“This expansion allows us to bring our expertise to a broader range of healthcare providers and help them improve the safety, reliability, and performance of the medical equipment their teams and patients depend on,” says Matthew Bray, ambulatory service vice president and general manager of Trimedx, in a release.
Surgery centers can request a proposal through the ambulatory surgery center services page on the Trimedx website.
