In September 2008, Chuck Alloway wrote a Soapbox titled: "BMETs Into IT? Why?" This opinion piece was one of our most read columns and sparked a few positive letters in support of Chuck’s opinion.
A recent letter said: “I just wanted to take my hat off to Chuck Alloway and his Soapbox article. My experience is that none of the IT people own tools and constantly borrow our tools, they don’t stock back up parts—not even a mouse or keyboard—they rotate broken printers throughout the hospital and the installs they do never take wire management or safety into account.” The writer also said it seems difficult to develop a working relationship with IT colleagues.
The last comment may be the most important point, because with good communication and a positive working relationship you can address the other issues and resolve them. What are your best practices in this area? We’d love to know your secret.