Medical Products Rating System
ECRI Institute, Plymouth Meeting, Pa, now employs a five-star rating system for evaluating medical products, updating the organization’s previous system, which rated products as preferred, acceptable, and not recommended. The additional rating gradations allow analysts to better convey product advantages and disadvantages, giving a more accurate picture of which devices will be suitable for a particular organization.
In the new scale, analysts rate products primarily on their overall capabilities, portability, and battery life. To date, analysts have tested five ventilators for their use in internal hospital transportation, long-term care, or mass casualty critical care. Complete product evaluations and ratings are provided in ECRI Institute’s monthly journal, Health Devices.
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Tailored Service Options
GE Healthcare, Waukesha, Wis, introduces AssurePoint services, a single platform uniting service offerings across GE product lines via several tailored programs. Tailored offerings include: AssurePoint Standard, which provides customers with full-service, on-site support and 24/7 remote diagnostics; AssurePoint Performance, which delivers full-service support with operational and clinical informatics; AssurePoint Rapid, which features priority access to tech support, fast access to critical parts, and fast on-site response; and AssurePoint In-House offerings, which provides an experienced GE team to help ensure the operation of clinical assets and offers customized support for in-house service strategies.
GE’s network of more than 2,600 local field engineers handles the service responsibilities.