Professional empathy involves a set of behaviors that demonstrates compassion and a willingness to help, evoking feelings of trust and mutual understanding. Effectively displayed, this quality assures clinicians or colleagues that you understand their concerns—making empathy vital to overall technology management and professional success.
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Binseng Wang’s article on equipment risk and preventive maintenance, in which he argues that “the fact that a particular piece of equipment could cause severe harm to a patient does not mean it also poses high risk if its failure probability is low,” sparked a flurry of comments on the 24×7 Web site last week.
Read MoreFounded last year in Scottsdale, Ariz, Trilogy Imaging Partners aims to bring transparency and efficiency to the used medical equipment market by borrowing the approaches of well-known Web sites like eBay and Yelp. The company consists of an online auction site and a separate resource directory that allows biomeds to rate third-party service providers. Founder and CEO Elizabeth Frazier spoke with 24×7 about Trilogy’s platforms and how they can help biomeds get better service and value.
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The Office of the National Coordinator for Health Information Technology has released its interoperability roadmap outlining steps to improve the seamless exchange of health information and patient care. Connecting Health and Care for the Nation: A Shared Nationwide Interoperability Roadmap incorporates feedback gathered from more than 250 organizations and articulates a number of milestones that need to be accomplished by 2017.
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The clinical engineering community has been indoctrinated to believe there is a strong relationship between “high-risk” equipment and its need for so-called “preventive” maintenance. However, the fact that a particular piece of equipment could cause severe harm to a patient does not mean it also poses high risk if its failure probability is low.
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