FSI hosted its tenth and largest-ever User Conference in Charleston, SC. FSI offers a free biennial User Conference for customers that rely on FSI’s CMMS/EAM Suite of Products (CMS) for their maintenance management and HTM operations.

“We can confidently say this was our most successful User Conference yet,” said Zachary Seely, CEO of FSI. “This year’s agenda offered something valuable for every healthcare system professional – both for facilities and HTM departments. Our customers really value the opportunity to come together in person and forge connections with their peers from all over the country.”

The User Conference agenda featured a variety of educational sessions, beginning with a keynote address by Lindsey Brackett, chief empower officer of Legacy FM on the topic of retaining and mentoring talent.

Additional sessions were delivered by FSI staff, industry experts, and FSI customers and included:

  • Building a Successful Mobile Device Program
  • Capital Planning & The Uniformat Model
  • Emergency Management
  • Utilizing Data for Productivity and Staffing

“The User Conference is a unique opportunity for us to hear from our customers directly, ensure they are set up for long term success, and provide them resources moving forward,” said Claire Salinas, director of ​customer success at FSI. “We heard from many attendees that this year’s agenda delivered valuable insights that appealed to the widest range of our user base.”

The conference also featured pre-conference sessions held before the official start of the conference. These additional sessions include an all-day bootcamp for an in-depth look at tips and tricks for both new users and those looking for a refresh, a life safety workshop, and data and analytics training.

In addition to educational sessions, the conference awarded the first-ever FSI Customer MVP Awards across four categories and featured a dinner cruise for all attendees.