Biomedical servicing company Land Sea & Sky recently partnered with field service and job management software company Klipboard to help streamline its ability to manage planned preventive maintenance schedules and perform servicing jobs on customer equipment.
Managing planned preventive maintenance (PPM) schedules require medical servicing businesses to be extremely organized to ensure service level agreements are achieved or exceeded.
Land Sea & Sky manages multiple PPM schedules for various healthcare institutions, hospitals, and clinics across the U.S.
Land Sea & Sky’s owner Chris Hysinger and his team have to diligently monitor when their customers’ assets require servicing, the condition of those assets, and carry out the work required whilst also providing comprehensive servicing reports to their customers. This required extensive administration work from his team, therefore Hysinger needed to find a way to streamline this in order to scale his business.
Hysinger searched to find the most appropriate job management software for his business and discovered Klipboard during a search on Xero’s marketplace, where Klipboard is listed as a certified partner.
“Klipboard has revolutionized our ability to track each asset service,” says Hysinger.
Klipboard’s comprehensive suite of asset management features helps Land Sea & Sky and their technicians to complete scheduled maintenance whilst allowing for flexibility in their job scheduling should they need to react to a customer call out. Total visibility of service histories, comprehensive asset registers and custom service reports, gives their team everything at their fingertips in the office or out in the field.
Scheduled routine maintenance is easier to manage by using software dedicated to planning out the frequency of services and limiting the potential of equipment downtime, the company says. Increased stringent regulatory and compliance requirements mean that healthcare and medical equipment servicing businesses need to operate and perform at the highest standards.