We have a Toshiba Aplio ultrasound machine that crashes after awhile. We have to restart the equipment and everything works fine. The period of full functionality until the crash of the system is random. What could be the problem?

The issue of intermittent lockups is a difficult one to troubleshoot on-site let alone overseas. Does the crash occur toward the middle or end of days? This may be related to overheating, so look at system filters and room temperature.

Does the problem occur when you are performing a certain function, such as storing an image, entering color Doppler, etc? The problem may be related to components that are utilized for those functions.

For truly intermittent issues, the most likely cause is software corruption, in which case a hard drive replacement/software reload is indicated.

end faq

{accordionfaq faqid=accordion16271 graybarfaq arrow headerbackground headerborder contentbackground contentborder round5}