We have a Sonos 5500. I think the battery that holds the date and time has passed away. How do we access the battery to change it? Thanks.

The battery resides on the “processor graphics” board, which is the last board in the card cage. The system needs to be opened by pressing the two latches on either side of the system below the user interface. The card cage is opened by removing several Torx screws. The battery is available from us if you are interested.

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