The acquisition integrates technician competency tracking and AI-driven repair support into the PartsSource clinical technology platform.
PartsSource, a performance platform for clinical technology, announced the acquisition of SkillNet.ai, a workforce intelligence platform for healthcare technology management (HTM). The acquisition provides hospitals and health systems with real-time visibility into technician competency and team capabilities to help leaders address skill gaps.
The move follows the introduction of new service optimization and asset performance tools at the AAMI eXchange in May. According to a press release, the integration of SkillNet.ai allows healthcare organizations to align equipment uptime, service delivery, and technician capability across the enterprise.
“Ensuring healthcare is always on requires more than maintaining equipment. It requires visibility into the people, skills, workflows, and operational systems behind clinical asset availability,” says Philip Settimi, MSE, MD, president and CEO of PartsSource, in a release. “The addition of SkillNet.ai strengthens our ability to help health systems manage clinical asset performance holistically by focusing on their most important asset—their people.”
New Workforce Solutions
In conjunction with the acquisition, PartsSource introduced PartsSource PRO Workforce. The solution includes a multi-vendor, multi-modality Technical Decision Support System that uses AI-empowered diagnostics and repair procedures. These tools are intended to help technicians accelerate the maintenance and repair of complex clinical assets.
The platform also incorporates on-demand training from previous acquisitions of RSTI and NVRT Labs, featuring AR, VR, and XR techniques alongside hands-on training.
PartsSource is currently co-developing the workforce solution with five healthcare systems, representing a combined total of 43 hospitals.
“For enterprise HTM teams, workforce readiness is inseparable from clinical asset performance, regulatory compliance, and quality outcomes,” says Keith Whitby, SCM Division Chair of HTM at Mayo Clinic, one of the health systems co-developing the solution, in a release. “By adding SkillNet to its platform, PartsSource is connecting equipment data, service strategy, and technician capability in a way that gives leaders clearer visibility into where skills exist, where gaps remain, and how to build the capacity needed to keep care environments ready. This level of insight helps organizations strengthen compliance with evolving regulatory requirements, support consistent quality standards, and ensure the workforce is prepared to maintain safe, reliable patient care.”
Addressing Performance Gaps
The integrated platform is designed to help health systems respond to rising costs and workforce shortages. According to the company, the PRO Workforce solution enables:
- Expanded in-house service capacity through improved workforce planning and skills alignment,
- Improved technical readiness through targeted training, competency development, and resource optimization,
- Greater visibility into how staffing decisions link to equipment uptime and third-party service reliance, and
- Real-time intelligence to identify capability gaps and align technician skills to equipment demand across various locations.
The Technical Decision Support System aims to accelerate correct diagnoses and expedite repair pathways to return assets to clinical availability more quickly, according to the press release.
