Best Buy Health and Mass General Brigham are collaborating to support a new model of healthcare delivery that serves patients at home.

The partnership will develop solutions to support shifting healthcare to patient homes by improving how quality and safe care are provided with technology and clinical expertise.

The first priority is to scale and support Mass General Brigham’s Home Hospital with a technology-enabled clinical delivery model designed tol expand access to Massachusetts residents choosing to receive acute-level hospital care at home.

The collaboration is also aimed at addressing one of the biggest challenges in healthcare, workforce shortages.

Mass General Brigham will leverage Best Buy Health’s existing technology and support services, including:

  • Current Health, the company’s care at home platform, which connects patients to nurses, paramedics, advanced practitioners and physicians
  • Services that enable better coordination of how home-based care is delivered and logistics management to support the patient’s broad care team
  • Lively Mobile Plus, their personal emergency response system (PERS) device which can detect falls and enable patients to contact an Urgent Response Agent

“More people than ever before are comfortable with the idea of receiving care in their homes, but we know that bringing care across that threshold isn’t as easy as it sounds,” says Deborah Di Sanzo, president of Best Buy Health. “Together, Best Buy Health and Mass General Brigham will create long lasting solutions that will support the rapid growth of the care at home market and all of those who play key roles in delivering quality care in the home to patients who need and deserve it.”

Mass General Brigham’s Home Hospital is one of the largest acute home-based care models in the country and delivers care for patients who would otherwise need to be hospitalized for conditions such as heart disease, chronic obstructive pulmonary disease (COPD), and infections. Through the care of nurses, paramedics, advanced practice providers, physicians and other clinicians, Home Hospital patients receive access to the same services received at Mass General Brigham’s medical centers. Studies show the at-home care model lowers mortality rates, reduces hospital readmissions, and decreases lengths of stay, according to the company.

Additionally, Mass General Brigham operates a Medicare-certified home health business, offering skilled and supportive services for patients who are homebound during the course of an illness or injury. Together, Home Hospital and Home Care are components of Mass General Brigham’s overall Healthcare at Home portfolio, which will now be supported by Best Buy Health.