The platform introduces a centralized asset health record to help HTM teams manage equipment across multi-site, multi-vendor environments.
PartsSource has announced development of Asset Uptime, a centralized platform designed to help healthcare technology management (HTM) teams monitor and maintain clinical equipment across multi-vendor, multi-modality, and multi-site environments.
Co-developed with five healthcare systems—including MultiCare Health System—representing 87 hospitals, the technology introduces what the company calls the first Asset Health Record: a centralized repository that stores and visualizes data across devices, vendors, and care settings. The platform aims to increase equipment availability and reduce delays in patient care by aggregating telemetry from connected devices and automating service workflows.
According to PartsSource, Asset Uptime was developed in response to growing operational challenges in healthcare settings, where hospitals often rely on dozens of separate software systems to track equipment maintenance. Research shows that most hospitals self-manage up to 30 internal and external software systems related to device maintenance. Inconsistent diagnostic procedures across proprietary vendor platforms can increase equipment downtime by 20 to 40%, according to the company, which notes can cost health systems between $20 million and $50 million annually.Â
“Asset Uptime gives us the power to move from reactive repairs to proactive readiness,” says Don Davenport, manager of clinical engineering at MultiCare Health System, in a release. “With real-time insights and a unified view of our inventory and operations, we can better prioritize resources, improve service response, and ultimately increase equipment availability. It’s a major leap forward in our ability to support clinicians and patients.”
Building on Prior Service Initiatives
PartsSource says the new platform integrates device monitoring data, CMMS systems, and supply chain information to provide a unified view of asset performance. Early users report that the platform supports a shift toward proactive service management, helping reduce reliance on legacy contracts and manual processes.
The company demonstrated a technical proof of concept for Asset Uptime in 2024. The alpha partners are the first health systems in the US to begin implementing the platform.
Asset Uptime builds on previous initiatives from PartsSource, including its PRO Service solution launched in 2023, which aims to consolidate fragmented service contracts into a digital-first service model. According to the company, it now manages more than 132,000 assets across its customer base.
John Knapp, vice president of clinical engineering at LifeBridge Health, says PRO Service allowed his team to bring previously unmanaged equipment under oversight. “By meeting us where we are, PartsSource helped remove the risk of taking equipment previously off-contract onto a new agreement, while their proactive recommendations for highly qualified vendors from their network are helping us manage and reduce our service spend.”
Both Asset Uptime and PRO Service are being featured in live demonstrations at the 2025 AAMI eXchange conference in New Orleans.
