The way that you resolve issues or answer questions can significantly influence how others perceive you, your clinical engineering department, or your company. The key to having a positive impact is to understand and put into action the basic principles of customer service.
Read MoreRoutine electrical safety testing remains a given at most hospitals around the country, but that might soon be a thing of the past, says Matt Baretich, PhD, author of the AAMI Electrical Safety Manual, 2015: A Comprehensive Guide to Electrical Safety Standards for Healthcare Facilities. Along with offering practical tips, charts, and resources, the volume highlights some important but under-publicized changes to NFPA 99, the safety code governing healthcare facilities.
Read More
In a June 6 session at the AAMI annual conference, ABM’s Stephen Grimes will discuss the advantages of creating a standard to help guide the ongoing convergence of healthcare technology management and healthcare IT.
Read MoreIn the event of an emergency, biomedical departments will play a pivotal role in ensuring continuity of care and maintaining patient safety. “Disaster Management: HTM Roles and Responsibilities,” a Monday session at AAMI 2015, will address how HTM departments can help drive and improve their facilities’ emergency response.
Read More
Imperial College London and the Imanova Centre for Imaging Sciences have announced a research project that uses Microsoft’s Kinect video gaming system to improve the quality of brain imaging pictures in dementia research.
Read More