Innovatus Imaging’s Ultrasound Center of Excellence has recently expanded testing and repair capabilities on the Philips X5-1. Due to the technically advanced design of this probe model, failures usually result in high-cost aftermarket exchanges or replacements through the OEM, Innovatus Imaging officials say.

“We’ve invested significant R&D with this model, which has resulted in maximum repair rates for our customers,” says Matt Tomory, Vice President of the company’s Ultrasound Center of Excellence.  “Our engineers have designed proprietary test fixtures and new methodologies, which allow us to isolate and interrogate the various components of the probe and we are currently able to address all repairable components within this model.” 

Specifically, for customers preferring an exchange model versus repair and return, the company has enhanced its inventory of X5-1’s to provide replacements as well as outright purchases. Innovatus Imaging also offers full repair on more than 100 probe models and significant repair capabilities on more than 300 others.

Innovatus Imaging is an ISO-13485:2016 certified preferred provider of imaging devices and repair services. It offers MRI coil and ultrasound transducer repair services, CR system and dry film printer service, and digital radiography retrofit solutions. The company also has an FDA-registered site for the design and manufacturing of specialty ultrasound probes. Headquartered in Pittsburgh, Innovatus Imaging also maintains operations in Tulsa, Denver and the Netherlands.