Appleton, Wis.-based Technical Prospects announces that it has hired industry veteran Joseph Sam as an imaging support engineer and technical trainer. In this role, Sam will serve as a trainer for Technical Prospects’ onsite courses and will also work as a member of the company’s 24×7 customer support team.
As an imaging engineer, Sam brings more than 15 years of field service and support experience in the diagnostic imaging industry, with additional specialization in Siemens MRI/CT and extensive knowledge in multivendor systems. He has provided onsite service and support for customers throughout the United States, as well as on-the-job training, Technical Prospects officials say.
“We are excited to welcome Joseph to the Technical Prospects team,” says Jeremy Probst, president and CEO of Technical Prospects. “We are always looking for ways to improve the medical imaging industry and, with his experience in the diagnostic imaging industry and electronics background in the U.S. Navy, we believe Joseph will provide superior customer service and training.”
Specifically, Sam will develop content for the training of both internal staff and external customers for medical imaging equipment. He also joins the group of engineers who take support calls 24×7. In addition, as an imaging support engineer, Sam is responsible for ensuring medical imaging equipment follows applicable regulatory requirements and quality control standards. He will also maintain the equipment necessary to test finished products, company officials reveal.