Yosi Health’s connection with ModMed allows real-time data sharing for scheduling, intake, and eligibility checks, aiming to improve throughput and staff efficiency.
Yosi Health, a provider of AI-powered digital front door automation solutions, announced it has joined Modernizing Medicine’s synapSYS Marketplace as a connected digital front-door vendor.
The integration enables ModMed clients to offer patients streamlined online scheduling, pre-visit digital intake, real-time insurance eligibility checks, and AI-powered voice automation.
Modernizing Medicine’s synapSYS Marketplace connects ModMed’s specialty-focused EHR users with third-party tools that extend functionality across the care continuum. Yosi’s inclusion reflects growing demand from specialty and ambulatory practices for modern, interoperable front-office workflows that minimize duplicated data entry, accelerate check-in, and surface critical patient information before the clinician encounter.
“Joining ModMed’s synapSYS Marketplace is a critical step in making specialty care more efficient and patient-friendly,” says Hari Prasad, CEO of Yosi Health, in a release. “When appointment slots, eligibility, and pre-visit intake are verified automatically, clinicians start every visit with cleaner charts, and staff spend less time on repetitive tasks. Our voice AI capabilities also add an always-on layer for routine scheduling and triage, which reduces hold times and ensures urgent calls are routed appropriately, without replacing the human touch.”
Digital Front Door Solution
Yosi’s platform captures insurance and demographic data through HIPAA-compliant workflows, performs eligibility and benefits checks, and autofills intake forms. Yosi’s voice AI interprets caller intent, books confirmed slots directly from ModMed scheduling availability, recognizes red-flag language for urgent triage, and hands off complex or ambiguous calls to live staff, with audit trails for safety and compliance.
Early adopters in other EHR ecosystems have reported measurable operational improvements after deploying front-office automation, including reductions in no-shows, decreased phone volumes, faster patient throughput, and improved point-of-service collections, according to a release from Yosi Health. By integrating with ModMed via synapSYS, Yosi ensures that data captured at intake, from medication lists to allergy flags and payment preferences, flows into the patient chart and back into clinic workflows in real time.
The synapSYS listing also gives ModMed clients a vetted path to adopt front-office automation without lengthy custom integrations. Yosi meets industry security standards, including SOC 2 Type II and PCI compliance.
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