ECRI announces the winners of its 2023 Alerts Impact Award given for excellence in recall management. ECRI presents its annual award to members of its Alerts Workflow solution who have demonstrated success in implementing recall management programs throughout their healthcare organizations. 

“This year’s recipients show incredible resilience and a firm commitment to delivering safer care to patients through proactive and automated alerts workflow processes,” says Marcus Schabacker, MD, PhD, president, and CEO of ECRI. “We congratulate them for demonstrating improved outcomes, increased efficiencies, and excellence in safety and compliance.” 

Winners | Alerts Impact Award for 2023 

  • Indiana University Health (IU Health)— Indianapolis 
    System Approach Increases Compliance
  • Nemours Children’s Health—Jacksonville, Fla.
    Improving Patient Safety through Effective Alert/Recall Management
  • WellSpan Health—York, Pa. | 2018, 2019, and 2021 award recipient
    Reimagining Alert Response in Outpatient Settings 

Additional Finalists | Alerts Impact Award for 2023

  • Ann & Robert H. Lurie Children’s Hospital of Chicago 
    Process Improvements to Completing Recalls in ECRI Database
  • Children’s Hospital & Medical Center—Omaha, Neb.
    Decreasing the Time and Manner in Which Recalls Are Addressed
  • Christiana Care—Wilmington, Del.
    Building a Solid Recall Process

“In judging submissions, our team took into account the safety and efficiency outcomes along with the core components that the organizations used to build a successful recall management program,” says Deb Dominianni, director, healthcare product alerts, ECRI. “These included strong leadership and policy, interdepartmental collaboration and coverage, program compliance, and program oversight and reporting processes. It is an honor to partner with these organizations and celebrate their successes.” 

Notable award applicants reported gains in efficiency associated with their management of users and automated assignments, increasing the levels of engagement and compliance across the departments and facilities within the health system network. In many cases, inventories were standardized and automatically matched to recalls, further segregating and prioritizing relevant alerts to save time. Winners reported increases of up to 74% in their rates of user compliance. 

ECRI’s Alerts Workflow is an enterprise-wide recall management system used by supply chain, clinical engineering, IT, pharmacy, lab, clinical departments, as well as ancillary-care points. The alerts content and related workflow tools enable automated notifications, assignments, and tracking for faster resolution of recalls for medical supplies and equipment. Healthcare providers use these tools to increase their efficiency in managing thousands of medical device and pharmaceutical safety alerts.