Nuance Communications, a Microsoft Company, announced Dragon Ambient eXperience (DAX) Express, a workflow-integrated, fully automated clinical documentation application that combines conversational and ambient AI with OpenAI’s GPT-4 multimodal model.
Extending the Dragon Medical portfolio of solutions and building on the DAX ambient solution, which launched in 2020, DAX Express is the next milestone in Nuance’s mission to reduce administrative burden and empower clinicians to spend more time taking care of patients and less time on paperwork.
DAX Express makes available AI to more than 550,000 Dragon Medical users, is enhanced by GPT-4, and amplified by the power of Microsoft Azure, the company says.
Building on the success of DAX, which is currently deployed across hundreds of healthcare systems, DAX Express is aimed at representing the next step in delivering AI technology that provides an immediate and highly accessible entry point for healthcare organizations to adopt at scale a new generation of AI-powered applications, leveraging their existing investments in trusted Nuance solutions.
Using a combination of conversational, ambient, and generative AI, DAX Express automatically and securely creates draft clinical notes in seconds for immediate clinical review and completion after each patient visit in the exam room or via telehealth patient conversations. Clinicians can utilize the seamless capabilities of Dragon Medical One, DAX, and DAX Express, which are tightly integrated into the electronic medical record, beginning from pre-visit through post-encounter, reducing cognitive burdens and helping increase the joy of practicing medicine.
“Nuance and Microsoft came together with the goal of helping to digitally transform healthcare, and today we are marking the next step forward in the ongoing evolution of AI-powered solutions for overburdened care providers,” says Mark Benjamin, CEO of Nuance. “We’ve taken the power and advanced reasoning capabilities of GPT-4 and integrated it into our proven outcomes-focused AI technologies in a tested and responsible way. Our state-of-the-art blend of conversational, ambient, and generative AI will accelerate the advancement of the care delivery ecosystem beyond what Nuance or Microsoft could have achieved separately – expanding our comprehensive portfolio of solutions that fulfill our vision to improve care quality and support enhanced outcomes for generations to come.”
DAX Express will be included for users of DAX and available as an addition to Dragon Medical One further reducing burnout-causing cognitive burdens and empowering physicians to focus on exceptional patient care, experiences, and outcomes. Consistent with Nuance’s longstanding commitment to data security and privacy, DAX Express is HIPAA-compliant and developed with an approach to help create AI products that are trustworthy and safe.
“Nuance continuously delivers innovations that clinicians need and want to overcome technological barriers and administrative burdens, improve care quality, and re-prioritize human relationships in medicine,” says Jeffrey Cleveland, MD, FAAP, chief medical information officer, Advocate Health Southeast. “With decades of experience creating proven clinical documentation solutions, it is no surprise that Nuance is leading the way in bringing the most advanced generative AI to the exam room at scale.”