A recent interviewee indicated that one of the challenges facing the current biomedical technician industry was a lack of OEM support, specifically, having to pay for tech support and a lack of parts sales as some of the primary factors hindering biomeds. He raised several points that biomeds may—or may not—agree with.
I’d like to confirm the veracity of these challenges and I am asking the readers to voice their opinions. Do you encounter challenges when dealing with OEMs? Generally, do you have difficulty obtaining parts or receiving troubleshooting help from OEMs? If so, when did these issues begin and what do you think is the root of it?