Accruent, an Austin, Tex-based provider of physical resource management solutions, announces the launch of the Accruent Academy Learning Center, a continuous training resource for customers. The Academy includes courses ranging from small classroom settings and train-the-trainer sessions to large training solutions with role-based, eLearning training in multiple languages that can be utilized by a customer’s learning management system.
The curriculum includes best practices from Accruent’s user community. As a result, users do not have to figure out everything for themselves but are guided on how to configure the system in the right way for their company. The training courses, initially for Accruent’s lease accounting and engineering information management solutions, are developed by instructors with years of experience and are modeled on how customers are using the software. Accruent Academy will continue to expand to other product families including its Internet of Things platform and capital planning software.
“When a company introduces new technology, it has a huge impact on their business processes,” says John Borgerding, CEO for Accruent. “By investing heavily in a training program, we are affirming our commitment to our customers because they are not just purchasing a product; they are using our technology to help them execute on their mission.”
Some training courses include certification to ensure users have absorbed an appropriate level of working knowledge of the software. There are four curriculum versions available to customers:
- Fundamentals – Quick training to ensure users are comfortable with the product
- Blended – A combination of eLearning and virtual training
- eLearning – Allows self-learning at the user’s convenience and at the user’s own pace
- Instructor-led – Offered in a classroom environment
Accruent’s continuous learning program ensures that large groups of users can start working with the software at the same time. Users are not restricted by classroom size, or by waiting for all users to understand each step before advancing in the training. Another benefit of continuous learning is in mitigating the risks associated with staff turnover. With continuous learning, Accruent can onboard and train new employees to ensure there are no gaps, especially for system administration.
When appropriate, Accruent offers customized eLearning by working closely with customers to develop training that includes their standard operating procedures. In addition, for companies that must be compliant with specific regulations, Accruent can monitor and track successful training completion. In addition, users can create and export reports to track successful training completion for audit purposes.
For more information, visit the Accruent Academy Learning Center.