EQ2, a company specializing in computerized maintenance management systems (CMMS) for the healthcare market, announces a new integration with Ordr, a provider of agentless security for all connected devices. The integration will work with the EQ2 HEMS software, which is designed to help hospitals manage their medical and facility assets.

The healthcare technology management (HTM) team at Lebanon, N.H.-based Dartmouth-Hitchcock Medical Center (DHMC) is the first to use the new integration. According to EQ2, the integration allows the HTM team at DHMC to take proactive steps to secure medical devices and equipment from cyber security threats. The integration also aids in the safety recall process.

Ordr sends real-time asset inventory information to HEMS into the individual asset record and triggers work orders based on predefined rules when appropriate. Some of these items include:

  • Location, software and operating system versions, and MAC/IP addresses information
  • Date and time stamp of when an asset was first and last seen on the network
  • Matching serial numbers, manufacturer, and model number
  • Determining whether a device is networked and, if so, what other devices it is connected to
  • Identifying medical devices at risk for cybersecurity or a recall

These details enable a HTM professional to quickly identify discrepancies at the individual asset level. Those discrepancies can then be addressed to ensure that each asset’s individual and network details will be accurate and that all devices connecting to the network are legitimate and explicitly allowed. This helps identify a compromised device during a security incident or to pull affected items out of rotation as part of a safety recall event before being used in treating a patient, according to EQ2.

In addition, the company adds, rather than having to physically locate a device to determine the current version of software it is running, a technician can now view the HEMS asset record, which displays the current version that Ordr is reporting. This is designed to save time when a software update or patch is required.

The integration also enhances HEMS reporting, which now allows for reporting out by a specific asset detail such as IP address. For example, when a U.S. FDA recall is issued, the Ordr and HEMS correlation enables HTM teams to get a list of all devices and their associated IP addresses with one click.