Could you give your thoughts/opinions about OEM service contracts: If this is brought in-house, how does one work around the system…

Could you give your thoughts/opinions about OEM service contracts: If this is brought in-house, how does one work around the system passwords that vendors use? Also is there adequate support for parts outside of the OEM? –

It depends on the particular ultrasound systems you are trying to support. Most systems allow you to run a pass/fail diagnostic test that does not require any passwords.

Using a combination of troubleshooting techniques and proper ultrasound training will allow you to reduce the cost of servicing your ultrasound systems.

Parts support might not be adequate outside the OEM on systems newly introduced to the market. For any system that is a couple of years old, you will find enough parts support.

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