Axess Ultrasound has announced that it offers testing and repair services for Philips  X7-2t 3D/4D TEE probes. The company says that its technicians can now also remove and replace the tip cases of the X7-2t probes, allowing for more accurate testing and repair, and savings over replacement of up to 60%.

“Because the tip case and insertion tube is the part of the probe that comes into direct contact with the patient,” says Bob Broschart, Director of Technical Services for Axess, the tip case tends to suffer the most damage. For that reason, he explains, “it is an area of gravest concern for patient safety as it relates to cross contamination and electrical safety.” Gouges, bite marks, and nicks can cause tip damage that can in turn result in electrical failures, fluid intrusion, or contamination of the probe.

Being able to remove and replace the tip case allows better access to the intricate parts of the probe, allowing technicians to conduct more repair types than ever before. Of the X7-2t probes that Axess has repaired to date, says Broschart, about a quarter of them have required “a full tip overhaul.” In the past, he says, those tips would either have to be replaced or sent to Philips for repair. But, he adds, “now we are able to remove the tip and make specific repairs rather than replacing the entire probe.”

According to Broschart, the company has full testing capabilities that allow for accurate assessment of the Philips X7-2t acoustic crystal elements before making repairs: “Knowing exactly what’s wrong with the probe allows us to make repairs rather than just fix the symptoms or deem the probe not repairable.”

For more information, visit the Axess Ultrasound website.