Category: Management

Medical Equipment Maintenance Market to See 9% Growth

The medical equipment maintenance market, projected to grow at 9.1% annually, is driven by increased demand due to COVID-19, a focus on preventive maintenance, technological advancements, and the rising prevalence of chronic diseases, despite challenges like high maintenance costs.

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How Employee Value Propositions Help Retain Talent

Creating a supportive and empowering work environment through a clear employee value proposition (EVP) is essential for attracting and retaining talent, driving innovation, and enhancing productivity, according to Dawn Griffin, chief human resources and diversity officer at TRIMEDX.

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The Critical Impact of Medical Equipment Downtime

Equipment downtime in healthcare increases costs, causes provider burnout, and compromises patient care quality, highlighting the need for proactive maintenance and advanced technologies to ensure reliable medical equipment and better healthcare delivery, according to an industry expert.

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Management

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5 Essential Customer Service Strategies for Tech Vendors

Tech vendors, particularly in healthcare, should prioritize exceptional customer service, focusing on dedicated support, continuous accessibility, quick response times, cultivating a customer service culture, and rigorous training to maintain high retention and client satisfaction, one expert says.