Aquant’s 2025 Medical Device Service Benchmark Report revealed a widening gap between top- and bottom-performing service teams across the medical device industry. But what exactly are these top teams doing differently—and how can others begin to adopt similar approaches?
Biomedical engineers and technicians should be integrated into the full lifecycle of healthcare technology—from procurement and installation to maintenance and long-term sustainability.
Three experts discuss how real-time location systems (RTLS) are improving equipment management, enhancing staff safety, and increasing efficiency through predictive analytics and integrated technologies.
Aquant’s 2025 Medical Device Service Benchmark Report revealed a widening gap between top- and bottom-performing service teams across the medical device industry. But what exactly are these top teams doing differently—and how can others begin to adopt similar approaches?
Equipment downtime in healthcare increases costs, causes provider burnout, and compromises patient care quality, highlighting the need for proactive maintenance and advanced technologies to ensure reliable medical equipment and better healthcare delivery, according to an industry expert.
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Tech vendors, particularly in healthcare, should prioritize exceptional customer service, focusing on dedicated support, continuous accessibility, quick response times, cultivating a customer service culture, and rigorous training to maintain high retention and client satisfaction, one expert says.
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UptimeHealth’s acquisition of Dental Whale and its subsidiaries launches UptimeServices, aimed at improving healthcare and dental service standards through enhanced asset management, training, and repair services for thousands of practices in North America.
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A white paper highlighted a $14 billion annual productivity loss due to nurses spending up to 60 minutes per shift searching for equipment.
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The CHARME collaborative aims to reduce greenhouse gas emissions from MedTech by improving manufacturing and transportation practices.
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CenTrak announced a scalable Bluetooth Low Energy (BLE) Multi-Mode Platform real-time location system (RTLS) solution.
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As healthcare continues to evolve, It’s important for the HTM industry to balance advancements with sustainability, one expert says.
