The tool is designed to combine RTLS and EHR data to give frontline staff more operational context during care transitions.


Kontakt.io has introduced Patient Flow Agent, a patient flow orchestration solution designed to help hospitals reduce length of stay, eliminate delays, unclog revenue growth, and guarantee patient satisfaction.

Hundreds of decisions made during a patient’s journey—from admission through discharge—can influence length of stay. Many of those decisions are made without full operational context, affecting how efficiently patients move through the hospital, according to a release from Kontakt.io. Patient Flow Agent is designed to bring that context into key moments of the care journey, giving frontline caregivers additional information to support decisions that affect both patient care and hospital operations.

The Kontakt.io Care Orchestration platform blends care-operations signals from RTLS with EHR data to create clinical context and next-step predictability. In turn, the agent identifies care progression interventions that improve patient flow, tracks outcomes, and automates action to simplify and accelerate discharge for staff and patients.

“Hospitals don’t have a bed problem; they have a patient flow orchestration problem,” says Philipp von Gilsa, CEO of Kontakt.io, in a release. “Patient Flow Agent turns fragmented data into coordinated real-time action using existing EHR interfaces and workflows, and surfaces time-critical interventions.”

According to the company, the Patient Flow Agent reduces length of stay by full days and optimizes flow by predicting patient journeys, care resource needs, bed availability, discharge timing, barriers, and dispositions across the care continuum. It initiates interventions that free up scarce beds and redistributes resources to enable a system of flow, according to the company. 

Several hospitals are currently piloting Patient Flow Agent and “experiencing strong results,” according to a release from the company. 

Photo caption: Patient Flow Agent

Photo credit: Kontakt.io

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