Implementing the ‘Magic Finger’ Protocol in High-Stress Clinical Environments
A reflection on how humor and bedside manner can help defuse high-stress service calls in the operating room.
A reflection on how humor and bedside manner can help defuse high-stress service calls in the operating room.
With a growing shortage of BMETs, smart equipment management strategies are needed to improve the lives of technicians.
When Jeffrey Ruiz, technology manager for a large hospital in western Michigan, discovered that finding BMETs to fill openings in the clinical engineering department was being hampered by a lack of educational opportunities in the community, he decided to see what he could do to help fix the problem.
A reflection on how humor and bedside manner can help defuse high-stress service calls in the operating room.