The platform detects when healthcare workers are near a hand sanitation area and records whether the individual sanitizes appropriately.


RTLS provider HID announced it has acquired Intelligent Observation, a platform provider for hand hygiene compliance, designed to enable healthcare facilities to reduce hospital-acquired infections through proper hand hygiene practices. 

The addition of Intelligent Observation grows HID’s RTLS portfolio with an enhanced hand hygiene compliance offering. “Patients enter the hospital looking to get better, not to catch an infection,” says Björn Lidefelt, executive vice president and head of HID, in a release. “Welcoming Intelligent Observation into our RTLS portfolio enables healthcare providers to prevent hospital-acquired infections and create a safer patient experience.”

The Intelligent Observation platform includes hardware that detects when healthcare workers are near a hand sanitation area and records whether the individual sanitizes appropriately. The results are then communicated to Intelligent Observation’s cloud-based dashboard where data is stored and formulated into reports. The platform utilizes SaaS and near-field magnetic induction technology, which enables compliance reporting and tracking for hospital administrators.

The patented platform consists of wearable near-field magnetic induction technology devices worn by healthcare staff and offers “centimeter-level location accuracy,” according to a release from the company, as well as an SaaS dashboard that provides near real-time, granular compliance data to healthcare administrators. For example, administrators can view data across facilities, at the facility level, and even view room-level compliance, including isolation rooms. 

Provided information from the dashboard includes handwashing duration with soap and water, as well as infection tracing tools. The platform can also generate individual hand hygiene scorecards that are delivered to the inbox of staff to self-monitor and inform employee training.

“We are committed to providing a robust, best-in-class RTLS experience to help healthcare facilities meet their growing needs,” says Marc Bielmann, senior vice president and head of identification technologies at HID, in a release. “Adding Intelligent Observation is yet another step in our journey to enabling safe and efficient workplaces using real-time location data.”

Founded in 2019 and headquartered in Miami, Fla, Intelligent Observation is now part of HID’s identification technologies business area. The Intelligent Observation platform will merge into HID’s RTLS business unit.

“At Intelligent Observation, we are dedicated to reducing [hospital-acquired infections] through innovative and intuitive technologies,” says Seth Freedman, CEO of Intelligent Observation, in a release. “Now, as part of HID, we are excited to continue this mission and help even more healthcare professionals where it matters most.” 

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