One of our readers would like some feedback on how other departments handle repairs. Curious about a possible trend, he asks:
“As OEMs tighten their service and support models, are biomeds using the tape gun instead of the screwdriver more than ever?”
He helps clarify by defining a tape gun service model as: “All a biomed can do is put it in a box and ship it out if it breaks.”
With the shifting economy, has your service model changed? Have you seen a transition to the tape gun model?