Preview

The Business Meeting for Healthcare Technology Professionals

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April 21 – 23
Baltimore Convention Center — Baltimore, MD

For registration and detailed session information, visit
our web site at www.healthtechnet.com

Healthcare technology knows no boundaries. A successful manager for the year 2002 and beyond must be fluent in technology management, service, support and integration as well as possess the basic skills of business leadership. HealthTech 2002 provides a forum to educate attendees in these areas.


Who Should Attend

From Healthcare Providers
In-house technology managers must carefully balance economic efficiency with patient safety. New roles in facilities, IT, telecom and risk management require refining the fundamental technical skills in order to stay competitive in a changing environment.

Titles Include:
Asset Managers
Biomedical Engineers
Biomedical Equipment Technicians
Chief Information Officers
Chief Technology Officers
Clinical Engineers
Computer/Networking Managers
Equipment Planners
Facilities Engineers
IT Managers
Medical Physicists
Purchasing/Materials Managers
Radiology Service Engineers
Risk Managers
Safety Officers
Technology Managers
Telecom Managers
Trainers/Educators


From Independent Servicers
Translating entrepreneurial spirit into continued business success requires consistent refinement of the basic skills: resource management, subcontracting, sales and marketing. In addition, independent servicers must successfully bridge the patient care concerns of customers with the efficient practices of a well-run business.

Asset Managers
Biomedical Engineers
Biomedical Equipment Technicians
Business Managers
Chief Technology Officers
Clinical Engineers
Computer/Networking Managers
Consultants
Equipment Planners
Logistics Managers
Medical Physicists
Radiology Service Engineers
Risk Managers
Sales and Marketing Professionals
Systems/Networking Integrators
Technology Managers
Trainers/Educators


From Manufacturers
It is a challenge to meet the demands of users, regulating agencies and investors while providing high-quality customer support. Manufacturers will find updates to improve skills in management and customer relations as well as stay abreast of the latest trends in healthcare technology.

Titles Include:
Business Development Directors
Call Center Professionals
Field Service Managers
Government/Regulatory Officers
Help Desk Professionals
Logistics Managers
Product Managers
Purchasing Directors
Sales and Marketing Professionals
Service and Support Professionals
Service Technicians
Software Designers
Systems/Networking Integrators
Trainers/Educators


Workshops

Sunday, April 21

1:00 p.m. – 4:00 p.m.

C. Wayne Hibb, President
C. Wayne Hibbs & Associates

Don’t Be the Weakest Link – How to Be a Player in Medical Technology Evaluation
Everyone wants to be involved in Medical Technology Evaluation. Everyone likes to spend money wisely. What do you need to know to be a player in Medical Technology Evaluation? In this workshop, we will utilize the format of the popular game show to discuss points and information that are necessary to be a contributor to the technology evaluation process.
     We will discuss: Multiple Processes, Justification Methods, Evaluation Methods, Selection Methods, Implementation Methods and Review Methods. We will address the processes: as a Clinical User, as an Administrator, as a Support Staff Provider and as a Vendor.
     If you are involved in making career decisions, don’t be the Weakest Link!


1:00 p.m. – 4:00 p.m.

William Pollock, President
Strategies for GrowthSM

Leo Moerkens, President
Hands-on Management Consultants, Inc.

Scott Cabral, President
Peritum Consulting, Inc.

Is Your Organization Ready for CRM?
And Are You Prepared to Implement It?

While nearly every organization has heard about CRM, not all truly understand it in terms of why it is needed, what is required to get it started and what needs to be done once it is implemented. This is particularly true in the medical services segment. This presentation focuses on these key issues, but also provides a primer for understanding just how ready your organization is for CRM and what you will need to do to get your organization’s CRM initiative “kick-started”.


1:00 p.m. – 5:00 p.m.

Manny Roman, President
DITEC, Inc.

Myron Hartman, Program Coordinator, Biomedical Engineering Technology
Penn State University

Survivor: Today’s Maintenance Management Challenge
Are you a survivor? Do you have the aggressive skills to survive the today’s health care challenges? When the tribal council meets, how will they cast their vote for you: stay or be replaced? Do you have the endurance, tools and knowledge to meet the “challenges”? One is a “reward challenge,” in which the employees compete for luxuries such as more work, more responsibilities and possible pay raises at the end of the year. The second is an immunity challenge, in which the employees and their department compete for the most valuable prize — immunity from being outsourced from the Tribal Council. Occasionally, the reward and immunity challenges were combined, with employees receiving both a reward of more work and temporary immunity from being outsourced. Will you and your co-workers work as a team and be “Survivors”?


Keynotes

Monday, April 22

9:00 a.m. – 9:50 a.m.

Diane Darling, President
Effective Networking, Inc.

Turbo Networking for a Successful Conference
Did you know that the handshake started during medieval times when warriors went to greet each other and wanted to show that they weren’t armed? What does your handshake say?
     Networking in any form can be intimidating. How to start a conversation. How to keep it going. This will be an entertaining session about the ways to make networking more fun, effective and profitable.
     By the end of the session you will be energized and ready to get networking!


Tuesday, April 23

9:00 a.m. – 9:50 a.m.

James Lussier, President & CEO
St. Charles Medical Center

21st Century Healthcare Organizations – Maximizing Creativity, Innovation and Mission
New technologies, a changing workforce and consumer behaviors and what they want from health care will fundamentally reshape the development of organizations, especially in health care. This presentation will address how health care organizations can be innovative, remain mission based and still be highly effective in using technology to transform their services to meet the needs of the 21st century, educated health conscious consumer.


Conference at a glance

Monday, April 22

10:00 a.m. – 10:50 a.m
101    Web-based Equipment Management Systems
102     In 2010 Who Will the Medical Equipment Service Engineer Be?
103     Be(a)ware of HIPAA
104     Cutting-Edge Test Equipment and Technologies
106     What ISO 9901:2000 Means to Remarketers and Servicers

10:00 a.m. – 11:50 a.m.
105     Project Management for Technical Managers — Part One

11:00 a.m. – 11:50 a.m.
201     Web-Enabled Computerized Maintenance Management Systems
202     Creating and Using Medical Technology Benchmarks to Your Peaceful Advantage
203     Zero Time: The Next Major Source of Competitive Advantage
204    Creating s-Business: Transitioning from "Business as Usual" to a Solutions-Led Organization
206     Managing Service Contracts in Radiology

1:30 p.m. – 2:20 p.m.
301     Tech Hiring — The Selection Process
302     Human Errors in Health Care Technology
303     Creating an Effective Marketing Plan for the Small Independent Service Organization
304     Technologies Driving Healthcare Integration
305     Your Records Can be Everywhere Thanks to Wireless Technologies
306     New Directions in Clinical Engineering

2:30 p.m. – 3:20 p.m.
403     Network Security for Healthcare Companies
404     A New Services-Oriented Business Model for Medical Equipment and Device Manufacturers
405     Technology Forecasting: A Panel Discussion Comparing Military and Civilian Medical Technology Methods
406     Clinical Engineering in Emergency Preparedness

2:30 p.m. – 4:20 p.m.
401     Pay-Per Output Product Services
402     The Balanced Scorecard and Six Sigma

3:30 p.m. – 4:20 p.m.
503     Wireless Technologies — The Business End of a Technology Revolution
504     Human Factors and Device-Use Safety – Food for Thought and Application
505     Building a HIPAA Compliant Web Security System
506     The Future of Clinical Engineering Open Forum


Tuesday, April 23

10:00 a.m. – 10:50 a.m.
601     An Overview of Reprocessing: Regulatory, Safety and Economic Issues
602     Outsourcing of Non-Core Services
603     Marketing Communication and the Medical Center: A Marriage of              Convenience?
604    CRM Solutions in Regulated Industries
606     HIPAA Update

10:00 a.m. – 11:50 a.m.
605    Project Management for Technical Managers – Part Two

11:00 a.m. – 11:50 a.m.
701     Integrating Imaging into the EMR
702     Technological Developments and Approaches to Optimizing Equipment Service Productivity and Efficiency in the Healthcare Industry
703     An Intimate Look at Remote Diagnostics
704     Protecting the Medical Castle: Why the Medieval Approach to Digital Security Will Not Work in Today’s Networked World
706    JCAHO Environment of Care Panel

1:30 p.m. – 2:20 p.m.
801     Leadership 101 — How to Effectively Manage Your Staff
802     Regulations for Third-Party Repair Facilities / Independent Service              Organizations
803     Whose Fault Is It? An Analysis of Human Factors
804     Services e-Procurement
805    Slimming DICOM for Interoperability
806     Practical Database Report Generation

2:30 p.m. – 3:20 p.m.
902     Biomedical Equipment Technicians – Hiring Qualified Individuals
903     Strategic Planning: Building and Applying a Strategic Services Marketing Plan
905     Clinical Applications for PDAs
904    Growing Clinical Engineering Business and Services: In-House to National
906    Reducing Ultrasound Maintenance Costs and Improving Clinical Quality

3:30 p.m. – 4:20 p.m.
1002     Measuring Physical Risk of Medical Equipment
1003    e-Service — Emerging Technologies Enable New Service Metaphors
1005    e-Learning as a Key Business Tool


Partners in education

In an effort to provide attendees with the most comprehensive agenda possible, HealthTech has teamed up with the American College of Clinical Engineering and the Association for Services Management International. By collaborating with these groups, HealthTech is able to provide attendees with a more extensive program that encompasses the expertise of these highly-respected industry voices.


Conference Topics

Need to know more about HIPAA? Not so sure about the hiring process? Have questions about CRM? Make the most of your conference experience by selecting areas of interest right for you. Simply find the topic or topics you are interested in and look for these icons throughout the program to customize your learning experience.

Technology Management
For service professionals this is achieving maximum uptime. For clinicians this is the ability to give all departments access to data and images. For physicians this is the optimum performance of equipment so they can achieve the best patient care possible.

Service and Support
Establishing criteria necessary for the maximum performance of equipment.

Business Management
Strategies for effectively managing and streamlining your business or institution.

Technology Integration
Effectively uniting all devices and information systems within facilities or divergent sites to create one cohesive system.

Technology Assessment
Evaluating the most appropriate equipment and/or services for the task at hand within a facility. This is based on measuring maximum performance against available financial and human resources.

New& Emerging Technologies
Defining and detailing recent advances in healthcare technology.

Professional Development
Techniques to advance your career in the healthcare technology marketplace.


The Exhibit Hall

Consulting Services
114    EMCON CMA Inc.
603    Genesis Technology Partners
211    Service 800
406    TriMedx

Contract Manager
408    Aramark ServiceMaster   
       
Customer Feedback
211    Service 800

Dealers / Distributors
105    Ampronix Inc.
100    BC Group International, Inc.

Education / Training
113    Datex-Ohmeda
219    DITEC
114    EMCON CMA Inc.
405    Ultraserv

Logistics
417    Data Exchange Corp.

Manufacturer / Remanufacturer
105    Ampronix Inc.
100    BC Group International, Inc.
505    Bio-Tek Instruments, Inc.
113    Datex-Ohmeda
411    Dunlee
409    GE Medical Systems
210    Huestis Medical
206    MedEquip Biomedical
407    Medrad Inc.
104    Metron
119    OHMIC Instruments Co.
310    Philips Medical Systems
317    Quality Monitor Systems
318    Sonora Medical Systems
311    Toroid Corporation of MD
405    Ultraserv

Multi-Vendor / ISO
105    Ampronix Inc.
603    Genesis Technology Partners
206    MedEquip Biomedical
407    Medrad Inc.
307    Modern Biomedical & Imaging
510    Patriot Medical Technologies
208    Reset MD
207    Technology in Medicine
406    TriMedx
405    Ultraserv

Professional / Trade Associations
607    AFSM International
605    ACCE

Recruiting Services
114    EMCON CMA Inc.
310    Philips Medical Systems
102    Stephens International Recruiting, Inc.

Repair / Maintenance
105    Ampronix Inc.
100    BC Group International, Inc.
417    Data Exchange Corp.
113    Datex-Ohmeda
603    Genesis Technology Partners
206    MedEquip Biomedical
407    Medrad Inc.
104    Metron
307    Modern Biomedical & Imaging
309    NovaMed Corp.
106    Precision Endoscopy of America
317    Quality Monitor Systems
208    Reset MD
318    Sonora Medical Systems
207    Technology in Medicine
406    TriMedx
405    Ultraserv

Replacement Parts
105    Ampronix Inc.
417    Data Exchange Corp.
113    Datex-Ohmeda
206    MedEquip Biomedical
407    Medrad Inc.
218    PartsSource
317    Quality Monitor Systems
208    Reset MD
318    Sonora Medical Systems
405    Ultraserv

Software / Systems Integration
410    Astea International
217    Captaris
113    Datex-Ohmeda
209    DNI Nevada, Inc.
308    Four Rivers Software Systems, Inc.
409    GE Medical Systems
603    Genesis Technology Partners
107    Premise Development Corporation
109    St. Croix Systems, Inc.

Technology / Asset Management
105    Ampronix Inc.
603    Genesis Technology Partners
507    ISS
109    St. Croix Systems, Inc.
207    Technology in Medicine
406    TriMedx

Tools / Test Equipment
100    BC Group International, Inc.
505    Bio-Tek Instruments
209    DNI Nevada, Inc.
104    Metron
108    Netech Corp.

Unified Communications
217    Captaris


Networking events

In addition to the great products and services in the exhibit hall, there will also be a host of networking events for your enjoyment. Join us for the following:

Monday, April 22

Exhibit Hall Hours: 12:00 p.m. – 6:30 p.m.

What: Exhibit Hall Grand Opening
When: 12:00 p.m.

Start the week off right and meet all of the right people by attending the grand opening of the HealthTech 2002 Exhibit Hall. The exhibit hall will feature many of the new and exciting products and services being offered by today’s leading companies in the healthcare marketplace. While you’re viewing the latest and greatest in our industry, you’ll be making valuable career connections that could lead to future advancements for you!

What: Welcoming Reception
When: 5:00 p.m. – 6: 30 p.m.

A highlight every year – this premier event is a terrific opportunity to reunite with old friends and welcome new ones in a casual and relaxed atmosphere. Visit the exhibits, mingle with some of the industry’s most respected leaders from around the globe, enjoy a delicious array of complimentary hors d’oeuvres and unwind with the soothing sounds of the harp! What could be better? All are encouraged to attend what promises to be one of the many highlights of HealthTech 2002. Business casual dress is suggested.


Tuesday, April 23

Exhibit Hall Hours: 10:00 a.m. – 3:00 p.m.

What: 24×7 Readers’ Choice Awards
When: 12:30 p.m. – 1:30 p.m.

The sixth annual 24×7 Awards serve as a reward to those companies who make your life easier. Industry professionals are asked to vote for their favorite biomedical testing device, image quality assurance device, clinical engineering management software, field service management software and training program or aid. Last year’s winners included DNI Nevada, Inovision Radiation easurements, St.Croix Systems, DITEC and Genesis Technology Partners. Stop by the exhibit hall for a first-hand look at who this year’s winners will be.


Exhibitors & Networking Events will be located in Exhibit Hall G


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