When one of the oldest and largest healthcare technology management, service and support companies decides to adopt a completely new information system, it’s no small undertaking. Masterplan is spending millions to make sure its new computer solution will get the job done. Here’s what they’ve learned so far.

Out With the Old and In With the New

Regular readers of 24×7 know that the giant service industry veteran Masterplan Inc. and its parent company COHR Inc. experienced significant ownership and executive suite changes during the past two years. But perhaps the biggest changes to Masterplan’s everyday business operations are taking place behind the scenes. Or should we say, “behind the screens”?

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