Blindly following device manufacturer recommendations for battery replacement can inflate costs without any increase in safety. There’s a better way.
In 2014 the Association for the Advancement of Medical Instrumentation (AAMI) commissioned a survey of the 10 top medical device challenges facing healthcare technology management professionals.
The survey results (which included responses from 195 hospitals) focused on some of the usual suspects such as connectivity and integrating data into electronic health records. But also finding its way onto the list was the issue of battery management.
That shouldn’t come as a surprise. Previous AAMI surveys of health technology management professionals found the same thing—battery management remains a top medical device challenge.
And it’s easy to see why. Poor battery management can knock crucial medical devices out of action and compromise patient care. Poor battery management is also financially inefficient and can cost organizations a lot of money. It can also affect the reputation of biomedical departments and even have environmental consequences.
“There is a growing awareness of the issue,” says Isidor Buchmann, CEO and founder of Cadex Electronics, a company that specializes in the design and manufacture of battery chargers and analyzers. “I think we’re going to see more [battery management] programs going into hospitals over the next few years. But we’re in kind of a transition period right now.”
A major problem, Buchmann says, is that batteries are often an afterthought when it comes to medical devices, despite their obvious importance. A portable device isn’t going to work without a battery and it is the part of the device that usually undergoes the most wear and tear. Yet, Buchmann observed, it seems that once batteries are installed they are often forgotten.
Furthermore, as he points out, batteries have relatively short life spans—they certainly don’t outlive the medical devices they help power. In fact, batteries begin to decline as soon as they leave the factory.
Why a Battery Maintenance Program?
“Batteries are expensive,” says Jonathan Gaev, business line manager, Biomedical Benchmark at ECRI Institute. “That may not be news, but when you think of a clinical engineering department and you think of all the devices [it is responsible for], you’ll quickly come to the conclusion that you spend a lot of money on batteries for devices like defibrillators, mobile x-ray, mobile fluoroscopic systems, ECG carts, infusion pumps, transport ventilators.”
Drew Johnston, a biomed at St Francis Medical Center in Cape Girardeau, Mo, saw exactly how much some batteries cost a couple of years ago when he went through the budget process for lithium-ion batteries for Philips monitors and Site-Rite portable ultrasound devices.
Johnston explains that Philips recommends that those batteries be replaced 2 years after the date of manufacture or after 500 charging cycles, whichever comes first. “I went through the whole house and totaled up how many batteries we were going to need in that next fiscal year and it came to about a $56,000 battery order,” Johnston says. “I sent that up to the CEO and CFO and they kicked it back to me and told me to find a better solution, because that was not going to happen.”
What Johnston did instead was to invest in the development of a homemade battery testing station that he has set up in the biomedical engineering shop.
[sidebar float=”left”]Read more about Drew Johnston’s battery testing station in his follow-up article.[/sidebar]
“The initial investment up front wasn’t really cheap, and I’ve added to it over the past couple of years,” he says. “But it has paid for itself many, many times over.” In fact, in the case of budgeting for Philips batteries, Johnston says he was able to reduce the budget from $56,000 to $12,000.
“And after 2 years, we probably still haven’t used up 50% of those batteries replaced for that replacement cycle,” he says. “That year I wanted to make sure I was covered on battery stock because you don’t want to have to go back and ask for thousands of dollars you haven’t budgeted for. I was skeptical of how few we were buying but now I know how the batteries perform, and I feel comfortable with how few we have to buy.”
“It’s ironclad stuff,” Johnston adds, referring to his testing system. And though the manufacturer is telling him he needs to replace a battery every 2 years or 500 cycles, “if I can show CMS (the Centers for Medicare and Medicaid Services) or the Joint Commission that I can read the battery and it shows me exactly how much life it has, you can’t argue with it. And it’s better than just throwing away money on batteries.”
There is another way to save money on batteries, Gaev points out, and that’s by purchasing batteries from a third party instead of from the manufacturer.
“If you cleverly manage the purchase of these batteries you can save anywhere from a third to half,” he says, adding that it can be done without compromising patient care. There are times when that won’t be possible, particularly if the manufacturer requires the use of the manufacturer’s battery in the device in question. But, as Gaev notes, there is unlikely to be a significant difference between third-party batteries and those of the manufacturers with regard to issues involving patient safety. And the purchase of third-party batteries “can save hospitals thousands of dollars.”
Confusion
Buchmann says that he often gives talks about battery maintenance and asks biomedical technicians a simple question: At what capacity should a battery be replaced? “And usually I will get a roll of the eyes, or a shrug of the shoulders,” Buchmann says.
David Marlow, CBET, senior biomedical technician at the University of Michigan Health System in Ann Arbor, Mich, says that while his biomed colleagues may be thinking harder about the issue of battery maintenance, “there is, in general, a lot of confusion about it.”
For example, when it comes to replacing batteries, Marlow points out that some departments will take a conservative approach and simply follow a device manufacturer’s recommendations.
But, Marlow says he knows of one situation involving a life support device with a backup battery where the original battery is no longer being manufactured. “The original was a very good battery and other companies are making knockoffs of it, but the knockoffs aren’t very good,” Marlow says. “Yet the [device manufacturer] hasn’t changed its recommendation. I know the device very well, and I know the battery very well, and I know you have to change the battery in this device every year, but other places don’t think they should because the manufacturer says it has a 3-year expiration date.”
Buchmann calls this management by date stamping—basing battery replacement decisions on the date listed on the battery. It’s certainly a simple solution, he says, but has obvious flaws.
For one thing, some batteries are constantly being used, while others are only used sporadically. And it stands to reason that busy batteries may fade before an expiration date, while others could last beyond that time.
Buchmann says that defibrillator lithium-ion batteries should last at least 5 years but that failure could be possible after 2 years because of heavy use. So manufacturers will put a date stamp of 2 years on these batteries.
The result is that hospitals end up getting rid of batteries prematurely—as Johnston found out—which increases costs and has an environmental impact as well.
For example, Buchmann recounted a conversation he had with an environmental official who inspected a recycling plant and discovered that 80% of the batteries arriving at that plant still had at least 80% capacity remaining.
Despite the fact that most manufacturers recommend a 2-year replacement battery, the fact is batteries are getting better and lasting longer, Buchmann says. Nickel-based batteries should last 3 years, while lithium-ion batteries should last 5 years. “So batteries are being replaced too soon,” he says. “And the device manufacturer likes that because it moves inventory.”
Inconsistent Approach
The reality, Buchmann says, is that without some kind of strategic plan some batteries are going to be replaced too soon, while others may not be properly maintained, which could lead to device failures.
That could be a problem for some biomeds who lack sufficient knowledge and expertise to manage rechargeable batteries. According to Buchmann, some of the steps biomedical engineering departments should take to maintain battery health should include:
- Maintaining batteries at an acceptable capacity level—usually 80%—keeping in mind that capacity level is the best measure of a battery’s health
- Determining the capacity level at which a battery should be replaced in a given device
- Performing spot checks and cycle tests of batteries from new vendors to verify performance
- Using battery analyzers
This kind of structured battery maintenance program could be beyond the capacity of many biomedical engineering departments. “There is a growing awareness that [biomeds] need to pay attention to this,” says Bruce Adams, vice president of sales for Cadex. “But there is a logistical issue here and with the way that healthcare is structured—they really don’t have the time or manpower to really be dedicated to dealing with batteries. We’re starting to see the creation of infrastructures to deal with it.”
In the meantime, biomeds are left to deal with a situation that can be pretty complex.
“There are different kinds of batteries that are used in different types of devices, that are used in different types of situations,” Marlow points out. “And even for the same battery you may have different levels of quality. I’ve seen situations where a battery in a device in one kind of situation wouldn’t last a year, while the same battery in the same kind of device used in another situation could last 10 years. So it’s all over the place.”
So anyone looking for consistency in the way batteries are managed is bound to be disappointed.
When Johnston began thinking about establishing a testing program he began calling various hospital biomedical departments to see what kinds of procedures they used. “Some of them said their procedure was to replace all batteries—no matter what the chemical or compound—every 2 years,” he says. “Others said they replaced batteries as soon as they fail.”
Johnston says that his department wanted to take a more proactive approach, for a number of reasons.
“It kind of depends how you want to portray your shop,” he explained. “You don’t want to have equipment that tends to fail and has a lot of downtime, because you’re going to get a bad reputation [within the hospital when] you let it get to that point.”
Additionally, at a time when hospitals are practicing fiscal restraint, it is to his department’s benefit to show it is cost effectively—and safely—managing batteries, he says, “particularly when you see a lot of outsourcing going on.”
Yet, even when it’s shown that a testing program can cut costs, some biomed departments may hesitate to fully invest in one. For example, Gaev says some departments might choose to live with prematurely disposing of defibrillator batteries after a specific interval (such as a manufacturer’s recommended interval) because of risk/benefit calculations, even though they may last longer. “There is a lot of money spent on batteries,” Gaev says, “but remember that any battery can fail at any time, even right after you test it, so you always need to have a plan to address battery failure, especially for life-support devices.”
“You would like to test batteries regularly, but you just can’t,” Marlow says. “But, if you do test enough similar batteries in similar units that are used in similar situations, you can get an idea of how long they last, and then change them on time.”
“I like to test batteries after we remove them,” Marlow adds. “I want to see how good they are when we remove them to get an idea whether we changed them at the right time, or did it too soon, or waited too long. So, I really believe in testing batteries, but you can’t test them all—there are just too many devices.”
Mike Bassett is a contributing writer for 24×7. For more information, contact editorial director John Bethune at [email protected].
Lead photo: © PeJo29 | Dreamstime.com
It would be great to see Drew Johnson’s battery testing station details. Could they be posted or sent to us?
This is an excellent article regarding a very important topic. I believe more emphasis should be placed, however, on the liability risk involved with manipulating a manufacturer’s replacement interval on life support devices. One wrongful death suit will wipe out hundreds of years of savings, and as the article indicates, even regular testing cannot guarantee that a battery won’t fail.
Testing battery capacity instead of automatically changing the battery on an interval will not affect patient safety, but it will move the liability for any incident from the OEM to the medical facility.
Contributing writer Mike Bassett’s clever strategies for medical device batteries were creative!
However, 24×7 readers need to beware. Costly liabilities can emerge if 24×7 readers implement two of these clever strategies.
Medical equipment warranties can get immediately voided if the OEM (Original Equipment Manufacturer) discovers that non-OEM components were used, batteries included. Discovery occurs during investigations and lawsuits resulting from adverse medical events.
Maintaining batteries at 80% capacity level, although cost effective, can result in malfunctions of critical devices intended to reliably operate on at least 90-95% power output. Device malfunctions can occur when power supply fluctuates due to spikes, brownouts, and electromagnetic interference.
This advice ignores several critical realities.
One, the hospital is assuming liability by ignoring manufacturer’s requirements. If you believe the manufacturers have too short of an interval, challenge them. This may be difficult and time consuming, but you may at least get technical justification for the interval. This would then be used to support your budget increase. Or you may get the manufacturer to revise their pm requirements.
Two, 3rd party batteries are not created equal. Some are absolute garbage. In my experience, there are 3rd party batteries that have proven themselves, and offer modest, but not spectacular savings.
Three, and perhaps the most critical. Lithium-ion batteries are a nasty fire risk. Age gradually breaks down internal components, and intense fire is the result. There are already plenty of credible internet resources about the real life fire risks.
Our hospital had a fire with an older lithium-ion battery in a patient monitor. The fire was in a recently vacated patient room fortunately. The fire damage was substantial. The fire burns intensely until the entire battery contents are burned. Two fire extinguishers were used, but would not extinguish the fire. A lot of room damage resulted, and the monitor and nearby bed were destroyed.
With electric and hybrid cars which utilize lithium-ion batteries becoming more common, fire departments are receiving special training on extinguishing. Lithium-ion batteries are a risk unlike any other technology.
Given my experience, I refuse to modify battery pm requirements. An administrator cannot order any professional to perform unprofessional work. A technician is not cleared of negligence just because an administrator let a budget worry drive a technical decision. This is just the new normal cost of doing business.
Concerning asking vendors to make changes in there product or IFUs, nowadays they generally won’t do it for an existing product––as any changes have to go through an FDA approval process, which is cost prohibitive.
While it is true that not all batteries are created equal, testing can find the inconsistent or bad ones.
Yes, if a Li-ion battery does catch fire, as with other metal fires, they are almost impossible to extinguish. That is why all Li-ion batteries made in the last 10 to 15 years have at least one thermal cut off built in, as well as a separate temp sensor to let the equipment using it know if there is a problem. Most Li-ion battery packs are now “smart batteries” that provide additional protections by preventing over charging or excessive discharging.
The special training for fire departments handling EV crashes is to teach them how to disable the high voltage system in the EV before tools are used to extract a victim.
It would be bad for any manager to direct someone to any work in an unprofessional manner. Changes should not be made to procedures without documented reasons, test results are good form of documentation.
Battery life can not be predicted by capacity testing alone. The percent cut off of capacity value that is appropriate can vary greatly. To predict battery life you need history in an application, and factors besides remaining capacity that need to be considered are internal battery resistance, the discharge curve under load (do you have a bad cell in the pack that is not being detected by the end of discharge voltage set), the age of the battery, how long has it been installed, and the number of cycles on it.
I appreciate the feedback. I will have to add that this entire undertaking may have been inspired by a cost savings measure but has grown into a pro active undertaking of better battery management. I will have to disagree with you that in taking extra steps to ensure the true health of a battery is “unprofessional work”. In our extensive research(going on 3 years now), we have found that most battery maintenance is a minimum recommendation, not a requirement. I have talked with every OEM applicable on this topic. This is a catch all for those who do not have the time or just need a minimum of what is needed. If a manufacturer has written that this is a stated requirement that we have to purchase their batteries or follow their specific guidelines, we follow that then. I would still run that smart battery on the software as an extra step though if it interfaces with it. I feel more confident putting a piece of equipment back into service knowing exactly what the health parameters of that battery are rather than just blindly replacing batteries. It is a waste of technology if we do not use this “Smart Battery Technology”. Why have a smart battery then if you are not using the tools and capabilities of it. We have a full mix of OEM and select third party batteries. The Inspired Energy software will read the data from the OEM batteries as well. We have many years of positive testing with the Inspired batteries plus some device manufacturers even use Inspired Energy as their OEM battery so I can assure you that they are not “absolute garbage”. I will agree that there are a few that are, which our testing software will back this up. This article is our experience. If you just use OEM batteries only, that is fine too. The software will still read them as well as long as they are compatible. With the Zoll testing stations, we use strictly Zoll batteries and follow their exact recommendations. Lastly to address the third point. Yes, I am well aware of how nasty LI batteries can be which is a HUGE reason for continuing to go above and beyond with this battery testing program. If you had implemented a program like we have, reading the smart battery would have shown your tech, at PM time or at a CM, exactly how old (date of MFGR) your battery was and should have been replaced. I would bet it would have also shown either an increased number of cycles on it or that a cell was out of balance. If you knew after the fire that the battery was old as you stated, a PM or CM even up to 12 months ago, should have told you that the battery needed to be replaced if using battery reading software. A costly fire could have possibly been avoided.
See this link for further discussion on the details of the program and documentation of this battery program. https://24x7mag.com/2015/04/build-battery-testing-station/?ref=fr-title
Aside from recording the battery information on the battery itself for any tech’s quick reference, we also document the values in the pm. Aside from that, we also have been building and tweaking the Smart battery program by recording any failures, premature failures, or problems. Building our knowledge base has been key over the last few years. A newer result by using our history data, We see what departments are not taking as good of care in charging equipment causing decreased battery life. We can then meet with that departments management to resolve this. Result is better patient care which is what we are striving for. Less equipment down time lets the nurse focus on the patient and not on equipment failures/problems. This has also decreased our “monitor not holding a charge” work orders down to 0. Just to be clear, Management never asked us to cut corners, they challenged us to find a better, smarter, and safer solution which I feel we did.
First, sorry if my comments sounded harsh. I feel strongly about techs doing what they know is essential, independent of real-life budget concerns. In 3 decades of Biomed I have seen too many instances of budget-driven insufficient maintenance. I’m amazed at how much labor and material resources are consumed by batteries in medical equipment.
Second, I am not familiar with battery testing that would show the gradual breakdown (and increased fire risk) of lithium-ion battery chemistry. At what point does such a test show that a battery should be replaced for fire safety, as opposed to capacity? And is the testing labor cost and equipment downtime economically justified compared to the cost of scheduled battery replacement?
In our monitor fire, PM testing was complete as prescribed by the OEM pm procedure. However, like many OEM’s, there was no stated replacement interval requirement. Just a “recommendation” in a part of the manual that was not in the pm section. The recommendation was related to reliable battery capacity, with which we had no issues. This was a portable monitor that was typically on AC power. There was no mention of fire risk, and at the time a couple years ago, there was not much information about fire risk. The OEM has since modified their risk statement to include fire.
No apologies necessary. I to feel very strongly about doing what is right aside from what budgets dictate. I have been in the field only half of the time you have been in but I assure you that patient safety and quality of work is top priority. The part I wanted to stress is exactly what you stated:
“PM testing was complete as prescribed by the OEM pm procedure. However,like many OEM’s, there was no stated replacement interval requirement. Just a “recommendation” in a part of the manual that was not in the pm section. The recommendation was related to reliable battery capacity, with which we had no issues”.
That is the whole idea behind this program is to give concrete measurement values to such a gray area. There is much more to look at other than capacitance. The software does not analyze the breakdown of LI chemistry but it will show you an example like this:
A battery analyzed its first year,
Date of MFGR:2014
Relative charge:100%
Absolute charge: 98%
Cycle count:1
Cell balance: Good
6 months later,
Date of MFGR:2014
Relative charge:100%
Absolute charge: 88%
Cycle count:489
Cell balance: Bad
Battery is still showing an acceptable absolute charge but cycle count is very high and the numerical values on the software are showing one cell in the battery is a lot lower than the others. This battery would be replaced instantly due to high cycle count and bad cell balance. No one can predict when a battery will fail but this tool gives us a heads up. (this is only the middle level of our testing station that seems to be the focus of the topic). I to believe that batteries are a huge part of our profession but I also feel that their importance is overlooked as well. Your example is a perfect example of how serious of an issue batteries have become. I also feel that more needs to be done than just the minimum recommended.
Thank you for the testing explanation. As technical people, we like absolute measurements! This is the first analytical approach that I have seen for battery testing.
By following the OEM requirements, I don’t necessarily believe that we are “perfectly safe” vs. unsafe. It’s more related to:
1. CMS pm requirements
2. Product liability on the OEM rather than the hospital.
3. A presumption of responsibly calculated pm requirements. In other words, since I don’t have a research budget, I will accept the OEM’s requirements.
Thanks for the responses and information!